Customer service employees and their union VR say Harpa’s reaction to their concerns about working conditions are not good enough, RÚV reports.
The country’s largest concert hall has been in the spotlight this week since a majority of its customer service employees resigned following a meeting on Monday night. The employees, who are the organization’s lowest paid, were forced to accept a significant wage cut shortly after Harpa CEO Svanhildur Konraðsdóttir received a 20 percent raise.
Svanhildur requested a pay cut yesterday which would be applied retroactively from 1 January, RÚV reports. She and Harpa’s board have claimed her raise was in fact a ‘correction’ of a wage cut she had received previously.
Harpa’s customer service employees have expressed satisfaction with the support they have received from their union VR since the issue arose. The union’s largest events have been held in the venue for several years, but they have decided to terminate all business with Harpa in light of the events. VR says it is a decision they are sticking to despite Svanhildur’s pay cut request.
Guðrún Jóna H. Hilmarsdóttir, a shift supervisor and one of the employees who have resigned, told RÚV she does not expect her colleagues will backpedal on their resignations following Svanhildur’s decision: the central issue is the staff’s wages.